Returns & Exchanges
At WVH, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your WVH account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping barcodes.
- 4.Drop Off and Refund
Hand over the package to your nearest authorized carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.