Frequently Asked Questions

Everything you need to know about bringing comfort home.

What is the standard shipping time for furniture and decor?

Most in-stock home items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white-glove delivery services?

Yes, for oversized furniture pieces, we offer a white-glove service that includes room-of-choice delivery, assembly, and removal of all packaging materials.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.

How can I track my WVH order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment in real-time.

Are your wood products sustainably sourced?

At WVH, we prioritize sustainability. Our wooden furniture collections are crafted using FSC-certified timber and eco-friendly finishes whenever possible.

Do you provide fabric swatches for sofas and armchairs?

Absolutely. You can request up to five complimentary fabric swatches through our product pages to help you choose the perfect texture and color for your space.